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‎09-04-2023 01:29 PM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-fd0000 (70R04AV)
Operating System: Microsoft Windows 11

I have two external monitors - both have HDMI ports.  Whenever I connect a Targus USB-C Hub  (Targus USB-C Dual HDMI 4K Docking Station with 100W PD Pass-Thru : Amazon.ca: Electronics which has two HDMI ports) to my laptop's USB-C port, I get errors saying the PC may not support the Monitors. Both monitors work fine when plugged directly into the HDMI port. I also have a single port usb-c to hdmi adapter from blackweb.  This also does not work.  Can you advise if my usb-c port is working properly and if so, is there a better way to connect dual external monitors to my laptop?

1 REPLY 1

‎09-04-2023 05:31 PM

HP Recommended

@rv476 

 

What is your HP 15.6 inch Laptop PC 15-fd0000 (70R04AV)  machine ? I can NOT get its general specs from

 

                https://support.hp.com/nz-en/product/product-specs/hp-15.6-inch-laptop-pc-15-fd0000/model/2101497706

 

It should have PORTS ad the following machine

 

            https://www.hp.com/lk-en/products/laptops/product-details/product-specifications/2101695042

 

which shows it has a HOPELESS USB-C port: USB Type-C® 5Gbps signaling rate (supports data transfer only and does not support charging or external monitors) :

 

If you wish to connect 2 external monitors (only), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


Regards.

BH
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