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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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I have a new HP E243d monitor that I have connected to my HP Elite laptop. I cannot for the life of me get the built in webcam to work (which is why I bought the monitor).  ANyone have any ideas what I can do to fix this?  IS it possible the webcam is defective??

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HP Recommended

 

 

very frustrating ... the downloaded driver for webcam doesnt work

gives an error saying CAMERA DOES NOT MATCH

 

 

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