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‎09-24-2022 01:40 PM - edited ‎09-24-2022 01:41 PM

HP Recommended
Product: HP Elite Dragonfly G2 Notebook PC IDS Base Model
Operating System: Microsoft Windows 10 (64-bit)

Greetings,

I have the Elite Dragonfly G2 and have a Lenovo Dock with DP and USB C and am able to connect to my monitor.

It is a new Dell U3223QE which has DP, HDMI and 90W USB-C video connection ability.

I can sue PbP or PiP with the DP and HDMI in addition to using it as a KVM.

It is a very mic monitor.

When I connect my laptop directly to the USB-C 90W port, I can use the mouse and keyboard, but there is no video out from my laptop.

It is my though that it should work since the laptop should have video out capability based on the specs. I think.

Any help would be appreciated.

By the way I tried with HP Chat and kept getting disconnected from them. 

Thank you in advance.

Sal

Category:
2 REPLIES 2

‎09-24-2022 02:43 PM

HP Recommended

Well, I suppose I need to be embarrassed to say I figured it out.

I needed to sue a thunderbolt cable rather than a regular Type C cable.

There was a thunderbolt cable from the dock to the laptop but when I connected to the monitor, I used a non-thunderbolt cable.

 

 

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‎09-24-2022 05:18 PM

HP Recommended

Now it stopped working. I used a new thunderbolt cable.

It must be a setting somewhere.

 

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