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‎06-13-2021 10:21 AM

HP Recommended
Product: HP Elitebook 840 G7
Operating System: Microsoft Windows 10 (64-bit)

I can't get 3440x1440 resolution when connecting Elitebook 840 G7 to iiyama GB3461WSQU monitor (21:9 ratio) via HDMI.
The highest available resolution available in Windows 10 preferences is 2560x1440.

Please help me with resolving the issue.

1 REPLY 1

‎06-13-2021 04:49 PM

HP Recommended

@TomoLV 

 

Specs of the series is

 

             https://support.hp.com/au-en/document/c06680927#AbT7

 

Which shows machines only has (1) HDMI 1.4 (cable sold separately) port. It may display  3440x1440 when you lower refresh rate to 24Hz or 30Hz

 

Regards.

BH
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