Enlarging and Shriking Screen

[JCA49]

When in any application, my screen constantly enlarges up to 275% and shrinks down to 30%. I am getting very frustrated and use my work computer instead of my hp due to this issue. I can manually turn off the mouse pad which helps but that setting does not stay. I am very careful to not touch the mouse pad, but the shrinking and enlarging still occurs. It is as if it can sense my hand in the area. I would love using the computer if it were not for this. As it is, I cannot use it. I hate the thought of spending so much money on a computer and not be able to use it.  Any suggestions?

[Chimney_83 · Accepted solution]

Hi @JCA49,

Thanks for the post, I see that you are facing an issue with the screen resolution changing while typing. I would like to help.

This concern you are facing is due to the sensitivity of the touchpad in Windows 10. 

Recommend you to disable the pinch zoom feature in the mouse/touchpad settings. 

Please refer to the articles below for assistance. 

How to disable pinch zoom on my touchpad? (though the article is for Windows 8.1, the procedure is the same for Windows 10)

HP Forums post regarding the same concern.

Let me know if this helped. 

If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!

[JCA49]

Hi Chimney_83,

Thank you so much! I am so happy to let you know that I believe that worked!! I am very happy to be using my computer again 🙂

JCA49