• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎08-09-2022 03:49 PM

HP Recommended
Product: HP ENVY - 17t-ae100 CTO
Operating System: Microsoft Windows 10 (64-bit)

I've got a 4 year old laptop that has lived its entire life in very benign conditions -- never manhandled, spilled on, or exposed to environmental extremes.  I haven't even used the touch-screen feature (turned it off).

In the bottom 1" or so of the screen, there are blotchy areas (in the shape of clouds or whipped cream) that are discolored -- particularly noticeable in blue (the blotches are darker blue than the rest of the screen). 
They're always there,  They seem to be growing slowly.  This is definitely not a software issue -- seems more like some off-gassing effect or a defect in the LCD material.

Anybody else seen something like this??

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.