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HP Recommended

Hello,  

 

My screen on my Envy broke.   I am trying to find a place to by the part.   The part number is 925736-001.

 

Can someone help me with where I can purchase this part from a reputable person/company?

 

Thank you for your help,

 

Datadump

1 REPLY 1
HP Recommended

@datadump

 

That part number is not available from HP Partstore as shown

 

      http://partsurfer.hp.com/Search.aspx?searchText=1KS76UA

 

Not available on Amazon

 

    https://www.amazon.com/Replacement-Assembly-15M-BP011DX-925736-001-1920X1080/dp/B07DWKNDCC

 

Pleae try eBay, for example

 

    https://www.ebay.com.au/itm/For-HP-Envy-X360-15M-BP012DX-925736-001-LCD-Touch-Screen-Digitizer-Assem...

 

Machine is very new therefore you may have to contact  HP authorized service providers and ask them to order/fix for you.

 

Regards.

BH
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