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‎02-04-2021 06:15 AM

HP Recommended
Product: Envy X360
Operating System: Microsoft Windows 10 (64-bit)

I too am having the same issue SO many people are having  The screen coming off the hinge on the bottom left and the screen coming apart.  
The laptop sits in one place, stays open 99% of the time. Open and closes maybe once a month.  Well I realize it’s HP design on this since others are also having the same hinge problem. What is the result? 

2 people had the same question
1 REPLY 1

‎02-04-2021 02:03 PM

HP Recommended

@jessidm

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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