Evny16 HP Display control problem

[Feriy]

Hi, I have a HP envy 16 laptop computer with 4k amoled screen. the panel is samsung SDC4174. now i have a question, i can not use HP display control to change the color, 

The HP display control 4.8.67.0 with win11 21H2. When i change the color from original -> sRGB -> Adobe RGB -> DCI P3, nothing happened to my screen. As far as i know, at least five people have the same problem.Someone said the changing is not easy to detect.  but in my opinion it is not work.  Any ideas?

[Anand_Andy]

Hi @Feriy,

Welcome to the HP Support Community

I understand you are facing an issue using the HP Display Control App on your HP ENVY 16 Inch Laptop PC 16-H0000 Notebook PC. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• Was there any recent update on the PC?
• Are all the drivers on HP Support Assistant up to date?
• If not please follow the document to update the drivers: HP PCs - How to Download, Install, and Use HP Support Assistant (Windows)

While you respond to that please try the below steps:

Update the BIOS & Display drivers:

• Here's the link to download and install the above updates: Click here

Update Windows : Select Start  > Settings  > Update & Security  > Windows Update , and then select Check for updates. If updates are available, install them.

If the issue still persists, then uninstall the HP Display Control App and then try to reinstall the app:

Download the HP Display Control App directly from Microsoft Store

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!