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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- External Monitors not working

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06-20-2024 10:05 PM
I have purchased a Selore & S-Global 15 in 1 docking station and my external monitors aren't detected on my HP Pavilion X360. The monitors work on by work laptop which is a Lenovo laptop. Is there a solution to fix this?
06-20-2024 10:50 PM
What is your HP Pavilion X360 machine ? Does it have USB-C port which supports USB Power Delivery AND Alt DP ? Please use the following way to find out:
How to Find Your HP Laptop Model Number
Regards.
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06-20-2024 11:17 PM
Hi Banhien
Details below of search on model number and it's external ports.
1 SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge); 2 SuperSpeed USB Type-A 5Gbps signaling rate; 1 HDMI 2.0; 1 AC smart pin; 1 headphone/microphone combo