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‎06-20-2024 10:05 PM

HP Recommended

I have purchased a Selore & S-Global 15 in 1 docking station and my external monitors aren't detected on my HP Pavilion X360.  The monitors work on by work laptop which is a Lenovo laptop.  Is there a solution to fix this?

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2 REPLIES 2

‎06-20-2024 10:50 PM

HP Recommended

@Rachhar 

 

What is your HP Pavilion X360 machine ? Does it have USB-C port which supports USB Power Delivery AND Alt DP ? Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Regards.

BH
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‎06-20-2024 11:17 PM

HP Recommended

Hi Banhien

Details below of search on model number and it's external ports.

1 SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge); 2 SuperSpeed USB Type-A 5Gbps signaling rate; 1 HDMI 2.0; 1 AC smart pin; 1 headphone/microphone combo

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