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‎05-10-2020 04:32 AM

HP Recommended
Product: Elitebook x360 1030 G4
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Elitebook x360 1030 G4. I have been using an external monitor in addition to the laptop's own screen for some time, with no difficulties. I would now like to add another monitor.

 

I have tried various different set-ups, but cannot get the computer to recognise the second monitor. At present, I have: (i) 1 monitor plugged into the laptop's HDMI port. I have tried adding the second using a USB-C to HDMI cable, through both thunderbolt ports, with no luck. I have also tried using a VGA cable (attached to an HP USB-C travel hub), in various permutations  Nothing works.

 

Am I doing something wrong, or do I need a special displaylink hub? All suggestions gratefully received! 

3 people had the same question
2 REPLIES 2

‎05-10-2020 11:24 AM

HP Recommended

Hello

 

 

read this HP Advisory. it explians how you can use 2 external monitors

 

https://support.hp.com/rs-en/document/c06436099

 

bye

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‎05-11-2020 02:46 AM

HP Recommended

Thank you. I had found that page and tried to set things up accordingly, but no joy!

1 person found this reply helpful
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