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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- External monitor connection issues

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12-31-2020 11:53 AM
Hi All,
I wondering if anyone can help me with this one please.
I have Hp 14s-dq1505sa laptop and I’m looking to set up to external monitor’s to it.
I have one working fine through HDMI and I have bought a USB-C to HDMI adaptor to run the second Monitor off but this doesn’t seem to be working.
I can’t seem to find any information to say that this does work so I am seeking Help on it.
does anybody know I’f this is possible?
Thank you in advance.
12-31-2020 12:08 PM
The specs of your machine is
https://support.hp.com/ie-en/document/c06584421
Its USB-C port is for Data Transfer Only. If you wish to have 2 or more external monitors (and notebook monitor - total 3), please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products (you can select HP before Search)
https://www.displaylink.com/products/universal-docking-stations
For example
https://www.displaylink.com/products/find?cat=1&res=1920x1080&num=2&br=5&vid_hdmi=1&usba=1
Regards
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12-31-2020 03:23 PM
@Cap27 wrote:so even if I bought a usb c monitor that would still not work?
No, as mentioned above, the port is for Data Transfer only.
Regards.
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12-31-2020 03:51 PM
Ok thanks for the reply but I’m still confused. If the hub connects via the usb - c port how can that accept video from a monitor. I understand the hun will have a hdmi slot to connect the monitor to but it then plugs into the usb-c port which as you say is data only!