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- External monitor is detected by not displaying

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07-07-2024 07:32 AM
Product: HP EliteBook 850 G3 Notebook PC
I have a Samsung S22E360H monitor and it works with my other pc with the same VGA cable, but when I try Adding it to my pc, my monitor is Detected but not displaying anything,
I have tried multiple things in an attempt to solve this, this includes:
- Updating all drivers to the latest version
- Updating BIOS firmware
- Updating HP graphics
- Updating Windows
- Configured BIOS
- Configured display settings with different combinations
- Unplugging, restarting (incl. with power button + F6 combination), etc.
- Tried a different DisplayPort cable
- Only connecting the second monitor and nothing else
please help me fix this problem!
will be waiting for the reply
i also find a similar problem here- https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/External-monitor-detected-but-not-dis...
1 REPLY 1
07-07-2024 05:50 PM
@Kakashi007 wrote:... but when I try Adding it to my pc, my monitor is Detected but not displaying anything,
What is its NUMBER ? should be 2. Now you can tell Windows to use it. Please use the following Guide
Set up dual monitors on Windows
Regards.
BH
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