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HP Recommended
HP 255 G8
Microsoft Windows 11

Hello,

 

I have issues connecting external monitors to my Laptop.

 

My laptop : HP 255 G8

I have this docking station :

 

2022-02-21 22_57_17-Window.png

 

And I want to connect two monitors (one with hdmi and the other with the vga).

I have not the needed VGA cable yet but I tried to connect the first monitor with the hdmi but it didn't worked.

If i plug the hdmi directly on to the laptop it works, but if i connect to the docking station it doesn't work.

The monitors are : BenQ GW2480T

 

Is the docking station not compatible with the laptop or the monitors ? Does it requires a better docking station that this travel one ?

 

Thank you in advance 🙂

Yann

2 REPLIES 2
HP Recommended

@bangy92 

 

Its specs

 

           https://support.hp.com/au-en/document/c06955650#AbT8

 

Which clearly shows: it has 1 USB Type-C 3.2 Gen 1 (data transfer only) port which does NOT support Alt mode. You can NOT connect it to an external monitor with/without s dock.

 

If you wish to use 2 external monitors, you can use

 

  • M1: using HDMI port,
  • M2: Using a DisplayLink Certified USB-A adapter from USB-A to HDMI (or DVI ...).

You can also use other options

 

                   True Universal Docking Stations

 

Regards.

BH
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HP Recommended

Hello @Banhien

thank you very much for the quick answer!

I can use a usb-a from the laptop to connect a compatible docking station ?

I found this one, seems to be what I need, is it true ?

https://i-tec.pro/en/produkt/u3hdmidvidock-2/

I can connect one with HDMI and the other with a DVI-HDMI cable ?

 

Thank you

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