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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- FLICKERING mouse pointer with blue circle

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02-06-2020 08:57 AM
02-09-2020 08:52 AM
@RU08 Greetings from the HP Community!
The main reason why this spinning blue circle appears next to your mouse pointer is because of a task that seems to be constantly running in the background and not letting the user to conduct their task smoothly.
Step 1: Load Selective Startup
1.Press the Windows Key + R button, then type ‘msconfig’ and click OK.
2.Under General tab under, make sure ‘Selective startup’ is checked.
3.Uncheck ‘Load startup items‘ under selective startup.
4.Select Service tab and check the box ‘Hide all Microsoft services.’
5.Now click ‘Disable all’to disable all the unnecessary services which might cause conflict.
6.On Startup tab, click ‘Open Task Manager.’
7.Now in Startup tab (Inside Task Manager) disable all the startup items which are enabled.
8.Click OK and then Restart.
IF the issue persists, try the below steps:
1.Press Ctrl + Shift + Esc key together to open Task Manager.
2.Find the process with the name spool or spooler then right-click on it and select End Task.
3.Close the Task Manager and check if the issue is resolved or not.
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Riddle_Decipher
I am an HP Employee
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