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- Facing Nvidia GPU Problem and it is very frustrating Please ...

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05-19-2020 11:45 PM
I am facing Nvidia GPU Problem. Cant Play any games. I tried changing thermal paste ( as my laptop is 4 years old) but nothing changes. I still facing rendering problem. Please help me.
My laptop Model is HP Pavilion 15 AU084-TX with Windows 10 Pre-Installed.
Not Rendering Properly
Only Apps with GPU Usage is effected
CPU and Intel driver works fine.
05-29-2020 05:11 PM
@rockerrishabh Welcome to HP Community!
I understand that you are facing issues with the graphics cards.
Re-start the computer and keep tapping F10. Check if you have the same issue there.
If yes, it look's like a hardware failure.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
06-12-2020 08:56 AM
I understand your concerns.
In that case, I would suggets you contact our phone support and check for the support option. They will help you.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.
Have a nice day!!