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HP Recommended
Hp Elitebook 840 g5
Microsoft Windows 10 (64-bit)

I had been facing this problem since two months now , I have a hybrid setup of gpu (Intel HD620+Amd Radeon rx 540) 

I recently updated my windows and in that update some how my amd gpu driver also got updated that new driver was causing a lot of lag in games and other programs so I downloaded the amd gpu driver from the official hp driver site . It installed correctly and even worked fine after a restart but when I shuted down my laptop and turned  it on back again  I was facing similar issue as before and there was also an increase in the cpu usage by the process called  ntoskrnl.exe (system)  

AG31_0-1607327870609.png

pls help 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@AG31 

It sound like MS is forcing driver "updates" onto your PC, so after you replace the drivers and shutdown your PC, shortly after a reboot, MS is replacing your drivers with theirs -- and messing up your PC.

 

So what I suggest is the following:

1) consider disabling future driver updates using the information in the link: http://www.tenforums.com/tutorials/48277-driver-updates-windows-update-enable-disable-windows-10-a.h...

2) Reinstall your working drivers

 

After this, you should not be having the drivers changed on you anymore.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

1 REPLY 1
HP Recommended

@AG31 

It sound like MS is forcing driver "updates" onto your PC, so after you replace the drivers and shutdown your PC, shortly after a reboot, MS is replacing your drivers with theirs -- and messing up your PC.

 

So what I suggest is the following:

1) consider disabling future driver updates using the information in the link: http://www.tenforums.com/tutorials/48277-driver-updates-windows-update-enable-disable-windows-10-a.h...

2) Reinstall your working drivers

 

After this, you should not be having the drivers changed on you anymore.



I am a volunteer and I do not work for, nor represent, HP
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