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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
Locked

‎08-09-2024 04:54 PM

HP Recommended
Product: HP Pavilion x360 14 inch 2-in-1 Laptop PC 14-ek0000 (54B26AV)

Very frustrating but less than two years after buying this laptop the screen no longer works. It's black, no image at all or touch capabilities. tried all the diagnostics but no luck, so I guess i have to replace it. I cannot find the correct part number for the replacement screen. Even in the HP website, under my account, where the laptop is registered...the parts list is like 5 things!??!  Can't find the parts manual but have found some DIY videos on screen replacement. Can anyone point me to the right part #? thank you

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