Fingerprint Reader Not Working with Windows Hello

[DWater]

Ever since windows updates and hp updates installed finger print reader and camera not working under windows hello. Can't imagine I'm the only one with this issue.

Following errors in Windows hello setup. Have already set it up so know that i have fingerprint scanners and camera installed. 

Windows Hello Face

We couldn't find a camera compatible with windows hello face

Windows Hello Fingerprint

We couldn't find a fingerprint scanner compatible with windows hello fingerprint

Seems something has been knocked out in the updates - Help

[DWater]

UPDATE

Just found this in device driver

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

{Operation Failed}
The requested operation was unsuccessful.

I'm not able to roll back the driver to previous version as it is greyed out.  

Also

Windows has determined that the best driver for this device is already installed. There may be better drivers on Windows Update or on the device manufacturers website

Synaptics WBDI Fingerprint reader - USB102

[Riddle_Decipher]

@DWater Welcome to HP Community!

Here's a few steps that should help resolve the issue:

Install the HP Simple Pass Identity Protection Software for Windows 10:  Click here to download

If the issue persists, Please Click here to download the most viable driver for Windows 10  fingerprint reader (if need be) & if your Simple Pass Software isn't working:

Click here to download a different version of the same software.

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.