Flashing Display

[FQNA]

Good morning,
I own an HP Notebook PC - 15-ay139nl, since I reinstalled the system a 20 days ago, the monitor has started to flicker while the HDMI output is working. I tried to update the drivers but nothing happened.
I tried to put the basic drivers "Microsoft basic video card" and not flicker problems. I also contacted Microsoft technicians and after several tests they said to contact the PC manufacturers.

Driver video:

AMD Radeon (Tm) R7 M340    26.20.15029.27016

Intel(R) HD Graphics 620          25.20.100.6518

I would like to know how I can do it.

[KrazyToad]

@FQNA

Welcome to HP Community

I have gone through your Post and would like to help

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.