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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Flashing Screen

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03-13-2024 12:06 PM
My HP Pavilion Plus Laptop 14 has started having a random fault. After using it for some time on battery mode the screen starts flashing. The problem is solved by a restart. This is very inconvenient when working on the large document that can't always be saved. I have run the HP Hardware diagnostics System but it has not found a fault. The laptop still has 7 months to run on the warranty.
Advice would be gratefully received.
Thanks Nick
03-14-2024 11:48 AM
Here's a video from HP Support about troubleshooting screen issues in Win11:
https://www.youtube.com/watch?v=Z74O0OFZTzU
I am a volunteer and I do not work for, nor represent, HP
03-20-2024 12:34 PM
Thanks for sending the video. I had already tried all the options in the video before posting here. Restarting stops the problem but doesn't resolve it. I have all the HP update installed including the recently issued BIOS update. So I'm at a loss - it's a problem because it occurs at random which makes it harder to identify a cause.
03-20-2024 12:53 PM
Does this only happen after running on the battery for a while? Does it go away if you then reconnect the charger?
Here's a document from HP about battery charging issues:
https://www.hp.com/my-en/shop/tech-takes/post/why-is-my-laptop-battery-not-charging
And Here's a video from HP Support about troubleshooting battery issues:
https://www.youtube.com/watch?v=VCE6cQbzUrI
I am a volunteer and I do not work for, nor represent, HP