Flickering screen due to graphic driver

[heydazed2]

My Laptop screen keeps flickering purple and green  , I found out that my intel graphics 630 driver is not compatible with my HP laptop I have researched for days for the correct graphic driver and I couldn't find any, I've updated my intel graphic driver to the latest and it doesn't work, then I updated to other versions that HP recommended me still no hope , I reinstalled my windows and downgraded my windows version to 1809 to see if the windows version was causing the problem but it not, I don't know what to do I'm all out of options that I might just sell my laptop any help would be appreciated guys. 

  

[KrazyToad]

@heydazed2

Welcome to HP Community

I have gone through your Post and would like to help

Do you experience the same flickering issue in BIOS?

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[heydazed2]

Hey KrazyToad thanks for trying to help me, windows 10 is fully up to date and I did scan for updates using HP assistant tool everything is up to date so far the problem is still happening , I forgot to mention that if there is screen flickering I just make my laptop go to sleep and turn it on again strangely that fixes the problem temporarily , but when I restart or shut down it starts flickering sometimes. Also I contacted windows support they tried to help me by reinstalling windows 10 completely from scratch , so i did a fully clean installation but still no hope same problem keeps happening  they told me if the problem still keeps happening you need to contact your manufacturer or do a hardware check.

[KrazyToad]

Does the Flickering happen in BIOS?

[heydazed2]

Yes , after restarting and shutting down my laptop  many times to make sure,  most of the time it didn't flicker however at one point it did start flickering.  if this is a hardware problem due to the bios flickering what is the hardware that is causing this issue? 

[KrazyToad · Accepted solution]

If the issue persists in BIOS, please contact HP Support in your region for service options.

If you be an issue with the Lcd cable as well since it's intermittent

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

[heydazed2]

Alright so i need to go and find HP support in my country to fix my hardware issues. Thanks for your help