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When laptop is started, the screen flickers violently with horizontal and vertical lines.   I then press the start button until laptop turned off...and then wait 10 to 15 seconds, switch back on and there is no problem from thereon.   Have used HP Diagnostics which said some drivers were missing so I ran that hoping that would solve the issue and saw a screen wich said No Issues. Unfortunately, the flickering screen when I first turn on the laptop still persists.   It's all a mystery! Please help. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Kudos24542,


Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.


Sorry for the inconvenience caused don’t worry let me help you.

Please follow the below steps : 

1  Update Graphics Drivers

  • Go to Device Manager → Display adapters → [Your GPU] → Update driver.
  • Or download the latest driver from HP Support for your exact laptop model.

2  Update BIOS

  • Check HP Support → Software and Drivers → BIOS for your model.
  • Updating BIOS can resolve graphics initialization issues during startup.

3  Disable Fast Startup

  • Go to Control Panel → Power Options → Choose what the power buttons do → Change settings that are currently unavailable → uncheck “Turn on fast startup”.
  • Save changes and restart.

4  Check for Windows Updates

  • Make sure all updates are installed, as they sometimes include important display fixes.

I hope this helps.


I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

1 REPLY 1
HP Recommended

Hi @Kudos24542,


Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.


Sorry for the inconvenience caused don’t worry let me help you.

Please follow the below steps : 

1  Update Graphics Drivers

  • Go to Device Manager → Display adapters → [Your GPU] → Update driver.
  • Or download the latest driver from HP Support for your exact laptop model.

2  Update BIOS

  • Check HP Support → Software and Drivers → BIOS for your model.
  • Updating BIOS can resolve graphics initialization issues during startup.

3  Disable Fast Startup

  • Go to Control Panel → Power Options → Choose what the power buttons do → Change settings that are currently unavailable → uncheck “Turn on fast startup”.
  • Save changes and restart.

4  Check for Windows Updates

  • Make sure all updates are installed, as they sometimes include important display fixes.

I hope this helps.


I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.