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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended

Just the same problem.

 

I've tried to fix it following yout instructions about Notification Area Tab, but no way.

 

Restoring system seems a too hard solution for this problem.  Does any other exist?

 

Thanks in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

@LorenzoCL

It looks like you were interacting with @A4Apollo, but he is out for the day & I'll be glad to help you out, 

I'm the Riddle_Decipher & I'm at your service. 

 

I reviewed your concern and the entire conversation, did some research and here's what I recommend:

You are right, reinstalling the OS is a bit too much for this issue, which is why my colleague hasn't advised you to do it, he's only suggesting a system restore to an earlier time that doesn't effect your personal data but reverts the settings that will resolve the issue.

 

That said, here's what I personally suggest:
1. Click the Start icon
2 .Type in regedit
3. Select regedit from the top of the result
4. Go to: HKEY_CURRENT_USER\Control Panel\Desktop
5. Edit ForegroundFlashCount
>> Find ForegroundFlashCount
>> Double click ForegroundFlashCount
>> Replace the value for Value Data with 1
>> Edit ForgroundLockTimeout
>> Find ForegroundLockTimeout
>> Double click ForegroundLockTimeout
>> Replace the value for Value Data with 0
6. Reboot your PC.

 

If I have helped you resolve the issue, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

followed by clicking on 'Accepted as Solution' 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

3 REPLIES 3
HP Recommended

 

@LorenzoCL

It looks like you were interacting with @A4Apollo, but he is out for the day & I'll be glad to help you out, 

I'm the Riddle_Decipher & I'm at your service. 

 

I reviewed your concern and the entire conversation, did some research and here's what I recommend:

You are right, reinstalling the OS is a bit too much for this issue, which is why my colleague hasn't advised you to do it, he's only suggesting a system restore to an earlier time that doesn't effect your personal data but reverts the settings that will resolve the issue.

 

That said, here's what I personally suggest:
1. Click the Start icon
2 .Type in regedit
3. Select regedit from the top of the result
4. Go to: HKEY_CURRENT_USER\Control Panel\Desktop
5. Edit ForegroundFlashCount
>> Find ForegroundFlashCount
>> Double click ForegroundFlashCount
>> Replace the value for Value Data with 1
>> Edit ForgroundLockTimeout
>> Find ForegroundLockTimeout
>> Double click ForegroundLockTimeout
>> Replace the value for Value Data with 0
6. Reboot your PC.

 

If I have helped you resolve the issue, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

followed by clicking on 'Accepted as Solution' 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Looks like it's working 🙂

 

Thanks for your help

HP Recommended

Hey Riddle_Decipher,

I followed your instructions and pleased to report that it seems to ave worked. Now to sort out the poor wifi perfomance

Thanks

VW129

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