Foggy or not accurate color on screen

[nazguld]

Hey, i just bought  HP 15 AMD Ryzen 5 5500U laptop last week, and my problem is the color on my HP a bit foggy and the color is not accurate. I compared to my LG monitor and the color on the movie i watched completely different, and i also compared to my Redmi phone both my LG monitor and my phone has the same color but not my HP laptop.

I already update the BIOS, driver, or download the AMD Adrenaline driver, windows update and nothing seems to work, calibrate display color also didn't work. What is the issue here? i read article and my Laptop have less NTSC and nits compared to my LG monitor but i hopes thats not the issue.

Any idea how to solve this? and sorry for the grammatical error.

. 

[Anand_Andy]

Hi @nazguld,

Welcome to the HP Support Community

I understand you are facing a display resolution issue with your HP Notebook PC. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• Was there any recent update on the PC?
• Are all the drivers on HP Support Assistant up to date?
• If not please follow the document to update the drivers: HP PCs - How to Download, Install, and Use HP Support Assistant (Windows)

While you respond to that please try the below steps:

Update the BIOS & Video card drivers to resolve this issue

• Here's the link to download and install the above updates: Click here

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!