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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: Frame drops at equal intervals even when plugged in

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11-19-2018 05:11 AM
I used to play games on my laptop plugged in as the performance on battery power was not that good and it was perfect when plugged in. My battery got failed recently, So laptop works only when plugged in. Now even though it is plugged in I am getting frame drops every 5 or 10 seconds which never happened when the battery was fine. I've tried changing power plans. No change. What's the reason? Is there any way to overcome this?
11-20-2018 11:57 AM
Welcome back to Forums
I have gone through your Post and I would like to help
As per the specifications I see that the HP Pavilion 15-au003tx comes with the NVIDIA® GeForce
Please try these steps
Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel.
To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate.
By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does.
If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware.
For more assistance, please check a similar HP Forums post (Resolved): Click here
(Though the header is different the steps will help).
I would also suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
The HPSA will automatically search for all the latest drivers for the Notebook
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Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
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Click Check for updates and messages to scan for new updates.
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Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
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Click the update name for a description, version number, and file size.
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Select the box next to any updates you want to install, and then click Download and install.
Keep me posted how it goes
Thank you and have a great day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee