Frenetic touch screen mouse pointer

[Geralyn2]

Re HP Pavillion x360 laptop.  Upon transport my LT incurred a hairline screen fracture stemming upward from the lower left hinge. This resulted in a frenetic mouse pointer stuck in that left upper area of screen. I disabled the Human interface touchscreen that I thought corrected problem but it just keeps coming back. The LT works fine otherwise except the frenetic jumping mouse pointer is literally attempting to take control of my wireless USB mouse and interfering with daily job. How do I get rid or stop this ?? Any help is Really appreciated. 

[sandytechy20]

@Geralyn2

Welcome to the HP support community.

I understand that the mouse pointer is frenetic, I am glad to assist you.

Update hardware drivers

Use Device Manager to update hardware drivers such as the graphics, audio, wireless, or other drivers for your computer.

• In Windows, search for and open Device Manager.
• In the list of devices, select Mice and other pointing devices.
• Right-click the mouse, select Update driver, and then follow the instructions to install the updated driver.
• 
• Restart the computer to complete installation of the updates.

Run Windows Update

In Windows, search for and open Check for updates.

If there are any available updates, they begin automatically.

NOTE: To download and install optional updates, use the following instructions for your operating system:

• In Windows 11, select Advanced options > Optional updates, select the updates that you want to install, and then click Download & install.
• In Windows 10, select View all optional updates, select the updates that you want to install, and then click Download and install.

Refer to this HP document for further assistance:- Click here

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.