Fullscreen Applications don't work on laptop

[Kevoyo1756]

When going on applications that are fullscreen such as games and PowerPoint, the screen does not display the image and the mouse cursor flickers rapidly. 

[The_Fossette · Accepted solution]

@Kevoyo1756

I reviewed your post and I understand that the full-screen applications are not working correctly on the computer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

https://support.hp.com/in-en/drivers

If you continue facing the issue, then follow the below steps.

1. Go to the Options / Menu / Settings inside the game (not all games have this). Select Full-Screen On (or Off). This might resolve the issue. 

2. Check the Resolution and DPI settings on the computer. In Windows 10 that screen will look allot like this:

You will want to be sure that you have the first item set to 100% or whatever is recommended for your computer.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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