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HP Recommended
HP X32 QHD Gaming Monitor
Microsoft Windows 11

Hello, I am having an issue with my two X32 monitors when used with a G5 dock.

 

I had a G4 dock which works fine with both of my HP laptops and both of my X32 monitors. And, when I try to plug my personal HP laptop (which is an Envy) into the G5 dock, there is no display issue. However, when I use the G5 dock, my new  EliteBook 840 14" G9 Notebook (work computer), and my two monitors, this display issue pops up on both of them. It almost looks like some kind of rendering issue, because it's pulling in stuff from the other side of the screen into that one line.

 

This to me seems like a firmware issue with the docking station itself, which may for whatever reason not be working properly with the X32 monitors. I tried swapping for a different docking station and this did not resolve the issue.

 

Thoughts? -Adam

 

PXL_20240104_200606053.jpg

 

 

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