Solved: Re: GPU update - HP Support Community

Tactix56 · ‎03-30-2023

I have tried unsuccessfully to upgrade my GPU. My OS (Winows 11) is not an option on the HP website I tried to update my GPU driver on. I am using ArcGIS Pro and working on 3D maps the image keeps freezing or the computer crashes. I get a message that my GPU needs to be updated by the manufacturer. How can I do this?

Prométhée · ‎03-31-2023

@Tactix56 check this too

https://pro.arcgis.com/en/pro-app/3.0/help/mapping/properties/gpu-resources.htm

Reduce the load on the GPU

You can try the actions listed here to reduce the load on the GPU and restore your drawing performance.

You can lower the Rendering quality setting in the Display tab on the Options dialog box. Lowering this setting reduces the detail of elevation and reduces the resolution of textures in multipatch features to lower the demands on the GPU.
If your content can be draped on the surface rather than drawing independently, consider moving layers from the 3D Layers group to 2D Layers group. This will reduce the volume of 3D geometries that are drawing in your scene, thus reducing the load on the GPU.

etc

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Prométhée · ‎03-31-2023

hi

15m-cn0012dx Product Specifications

Video graphics

Intel® UHD Graphics 620

it seems to be the integrated intel, right?
if so, a driver probably won't change much.

check for your software what is recommended

https://pro.arcgis.com/en/pro-app/latest/get-started/arcgis-pro-system-requirements.htm

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Prométhée · ‎03-31-2023

@Tactix56 check this too

https://pro.arcgis.com/en/pro-app/3.0/help/mapping/properties/gpu-resources.htm

Reduce the load on the GPU

You can try the actions listed here to reduce the load on the GPU and restore your drawing performance.

You can lower the Rendering quality setting in the Display tab on the Options dialog box. Lowering this setting reduces the detail of elevation and reduces the resolution of textures in multipatch features to lower the demands on the GPU.
If your content can be draped on the surface rather than drawing independently, consider moving layers from the 3D Layers group to 2D Layers group. This will reduce the volume of 3D geometries that are drawing in your scene, thus reducing the load on the GPU.

etc

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Tactix56 · ‎03-31-2023

Thank you that was helpful

GPU update

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Reduce the load on the GPU

Reduce the load on the GPU