Graphics Driver

[Smoka929]

I have the star wars special edition laptop and I'm trying to edit videos in premiere pro but it says it has an unsupported video driver.  I have Intel Graphics HD 520 version 22.20.16.4836 from 10/17/17.  It recommends downloading a baseline driver and installing it.  Just concerned that will screw up my laptop as I'm not very computer savy.  I had a similar problem with davinci resolve 18 so that's why I switched to premiere.  Any recommendations would be greatly appreciated.  Thanks

[Paul_Tikkanen · Accepted solution]

Hi:

According to the product specs for your notebook, since it only has the onboard Intel HD graphics, you can use the latest graphics driver from Intel

Star Wars Special Edition 15-an050nr Notebook Product Specifications | HP® Customer Support

I wrote a knowledge base article at the link below for how to manually update the Intel graphics driver to the latest version.

Updating the Latest HD Graphics Driver from Intel...Skylake,... - HP Support Community - 7185608

I found the instructions from Adobe a bit confusing to follow.

[Smoka929]

Thank you for the help but I'm stuck now.  After I unzipped it, it has two drivers, one is labeled Graphics Gen9 Gen11 and one is named Graphics_Xe_Plus.  Which one do I use?

[Paul_Tikkanen]

You're very welcome.

Thanks for letting me know that because there used to be only one file.

I went into the unzipped driver folder and explored both sets of subfolders.

For your notebook, you want the first file (Graphics Gen9 Gen11) which has the Intel HD 520 graphics your notebook uses.