Graphics driver isn't working after latest win10 1803 update

[akbulatnv]

Hi,

After updating my windows 10 to the latest version 1803 yesterday, my display driver isn't working anymore. I have reinstalled the graphics driver, it gets installed but not works. I think there is a new version of graphics driver needed for the latest windows builds to work.  If so please release the new version of graphics driver as soon as possible or let me know what should I do to resolve this issue. Thanks.

[DavidPK]

Hi,

What graphics adapter does your notebook have?

Is it the Intel 620?

Regards,

DP-K

[akbulatnv]

Yes. One of two. I have 2 adapters (see screenshot), as well as an additional monitor that is connected via HDMI. An additional monitor does not work.

[DavidPK · Accepted solution]

Hi,

Try the following.

Download the latest Intel HD620 driver for your notebook from the link below and save it to your Downloads folder - you need the second option ( ie win64_24.20.100.6025.zip ).

https://downloadcenter.intel.com/download/27680/Graphics-Intel-Graphics-Driver-for-Windows-10?produc...

When done, download and install the .64bit version of 7-Zip on the link below.

http://www.7-zip.org/

When you've installed 7-Zip, open your Downloads folder, right click on the win64_24.20.100.6025.zip package, select 7-Zip, select extract files and then click Ok.

Cut this newly extracted folder and paste it on your Desktop so it's easy to find.

When done, hold down the Windows key and press R

Into the Run window, type devmgmt.msc and hit enter.

In Device Manager, expand Display adapters, right click the Intel 620 gpu and select Uninstall ( also tick the box to delete driver software ) and when this has completed, restart the notebook.

When windows has reloaded, once again, hold down the Windows key and press R

Into the Run window, type devmgmt.msc and hit enter.

In Device Manager, expand Display adapters, right click the Intel 620 device and select 'Update Driver Software'.

In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.

In the next window, click the 'Have Disk' button and then browse to the extracted Intel win64_24.20.100.6025 folder you pasted on your Desktop.

Browse into the sub-folder Graphics, left click on the file igdlh64.INF to highlight it and then click Open.

Click on 'Ok' and then click 'Next' and wait for the driver to install.

When done, click 'Close' and then click 'Yes' to restart the notebook once more.

Regards,

DP-K

[akbulatnv]

Thank you very much

[DavidPK]

You're welcome

All the best,

DP-K

[Wacek]

New driver are installed but i can't change brightnes with FN key.

[jurjak]

FN keys aren't working me too. I post problem few minutes ago. Second problem is freezing display for cca 0,5sec when some windows popup or running videos on websites etc...