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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: H KEY NOT WORKING

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09-17-2018 07:17 AM
Hello guys
I booted my laptop up last night and found the H key did not work ,every other key on the keyboard works ok . I have tried
to lift the key off and clean under it and also disconnect the ribbon cables inside the laptop but it has done nothing to solve the issue.
my drivers are all up to date etc .. the operating system has been updated to windows 10 pro and it has worked great for 2 years like that.
I have searched the net and found it could be a keyboard issue or a mother board issue ??? .
Any ideas please ...
Thanks guys.
Dave..
Typed with on screen keyboard.............
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Accepted Solutions
09-17-2018 01:45 PM
> it could be a keyboard issue or a motherboard issue ???
Yes, it could.
If you connect a USB keyboard, does its 'H' key work? If so, then it's not likely to be a motherboard issue.
Although inconvenient, and expensive, a replacement keyboard will probably be the solution to your symptoms.
09-17-2018 01:45 PM
> it could be a keyboard issue or a motherboard issue ???
Yes, it could.
If you connect a USB keyboard, does its 'H' key work? If so, then it's not likely to be a motherboard issue.
Although inconvenient, and expensive, a replacement keyboard will probably be the solution to your symptoms.