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HP Recommended
ELITEBOOK 8440P
Microsoft Windows 10 (64-bit)

Hello guys 

 

I booted my laptop up last night and found the H key did not work ,every other key on the keyboard works ok . I have tried 

to lift the key off and clean under it and also disconnect the ribbon cables inside the laptop but it has done nothing to solve the issue.  

 

my drivers are all up to date etc .. the operating system has been updated to windows 10 pro and it has worked great for 2 years like that.

 

I have searched the net and found it could be a keyboard issue or a mother board issue ???   .

 

 

Any ideas please ...

 

Thanks guys.

 

Dave..   

 

Typed with on screen keyboard.............

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

>  it could be a keyboard issue or a motherboard issue ??? 

 

Yes, it could.

 

If you connect a USB keyboard, does its 'H' key work?  If so, then it's not likely to be a motherboard issue.

 

Although inconvenient, and expensive, a replacement keyboard will probably be the solution to your symptoms.

 

View solution in original post

3 REPLIES 3
HP Recommended

>  it could be a keyboard issue or a motherboard issue ??? 

 

Yes, it could.

 

If you connect a USB keyboard, does its 'H' key work?  If so, then it's not likely to be a motherboard issue.

 

Although inconvenient, and expensive, a replacement keyboard will probably be the solution to your symptoms.

 

HP Recommended

Thanks for reply ,I'll give it a try :clap:

HP Recommended

ok i ordered a new keyboard from china on ebay for £20 inc delivery and its worked ;-).

thanks for helping me sort this issue ..

dave ....

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