HDMI Problem no signal detected on destination device

[Racbaf]

HDMI Port does not seem to be functioning cannot connect to Monitor/TV.....previously there was no issue with the TV and about a week ago I started to get 'no signal dectected message' and the same problem with a monitor I have, The system sees the connected device but no signal is detected.....all the obvious checks have been made....cables etc

[Nal_NR]

Hi @Racbaf,

Welcome to the HP Support Community. 

I'd be happy to help you! 

If your HDMI port is not functioning and you're unable to connect your laptop to a monitor or TV, you can try the following steps to troubleshoot the issue:

Check the HDMI cable and connections: Ensure that the HDMI cable is securely connected to both your laptop and the monitor or TV. Try using a different HDMI cable to see if the issue is with the cable itself.

Check the display settings: Right-click on the desktop and select "Display settings." Make sure that the correct display is selected and that the "Multiple displays" option is set to "Extend" or "Duplicate" as per your preference.

Update graphics drivers: Go to Device Manager, expand the "Display adapters" section, right-click on your graphics card, and select "Update driver." Follow the on-screen instructions to update the drivers.

Check for Windows updates: Ensure that your laptop has the latest Windows updates installed, as these updates can include fixes for display-related issues.

Try a different HDMI port: If your laptop has multiple HDMI ports, try using a different port to see if the issue persists.

Check the monitor or TV: Try connecting a different device to the monitor or TV using the same HDMI cable to check if the issue is with the display device.

If none of these steps resolve the issue, there may be a hardware problem with the HDMI port on your laptop, and you may need to contact HP phone support for further assistance.

Hope this helps! Keep me posted for further assistance.

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