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‎04-24-2017 05:36 PM

HP Recommended
Product: HP ENVY x360 Convertible 13-yo
Operating System: Microsoft Windows 10 (64-bit)

I am trying to connect my HDMI port to a compatible TV, but am unable to get this to work.

 

I looked in Settings>Device Manager > Display Adapters and it only listed the Intel HD Graphics 620

 

I then looked at  Settings>Monitors> and it only showed Generic PnP Monitors

 

I know that the TV has a compatible PC input (worked like a charm on my previous ASUS laptop).

 

Looking for any suggestions to get this up and running.

 

Thank You

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-24-2017 06:18 PM

HP Recommended

problem solved by hard reset.

View solution in original post

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2 REPLIES 2

‎04-24-2017 06:17 PM

HP Recommended
Hi,


Did you project screen properly: http://www.dummies.com/computers/operating-systems/windows-10/how-to-use-windows-10-to-project-your-...

What is the full model name of your laptop?


Regards

Visruth
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‎04-24-2017 06:18 PM

HP Recommended

problem solved by hard reset.

Was this reply helpful? Yes No
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