HDMI and USB-C cannot project to external monitors..

[BRONS007]

HP 15-DY1087 CANNOT CONNECT OR PROJECT TO EXTERNAL MONITORS using HDMI and USB-C ports. i have tried two brand new laptops, three different cables and three different monitors. Does this laptop not have the capability to project to external monitors via cable? it can project to my tv wirelessly, but not with HDMI.

[praveenbv]

Hi@BRONS007, Welcome to the HP Support Community!

Nearly all HP Pavilion notebooks don't have a docking port therefore you can't get a docking station for your machine or for HP Pavilions. The specs of your machine are

    https://support.hp.com/au-en/document/c06474274

which shows it has

• 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate);
• 2 USB 3.1 Gen 1 Type-A (Data Transfer Only);
• 1 AC smart pin;
• 1 HDMI 1.4b;
• 1 headphone/microphone combo;
• 1 RJ-45

As you can see, its USB-C port does NOT support video out. At this stage, a docking station using USB-A ports still is a good choice. If you wish to have 2 or more external monitors, please enter your requirement on the following link and it will find for you few options on the market today including some HP products:

    https://www.displaylink.com/products/universal-docking-stations

or try following HP docks

   https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358

Keep me posted. Happy to help!

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Have a great day! 

[praveenbv]

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