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BRONS007
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Message 1 of 3
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Flag Post

HDMI and USB-C cannot project to external monitors..

HP Recommended
HP 15-DY1087
Microsoft Windows 10 (64-bit)

HP 15-DY1087 CANNOT CONNECT OR PROJECT TO EXTERNAL MONITORS using HDMI and USB-C ports. i have tried two brand new laptops, three different cables and three different monitors. Does this laptop not have the capability to project to external monitors via cable? it can project to my tv wirelessly, but not with HDMI.

2 REPLIES 2
praveenbv
HP Support Agent
HP Support Agent
7,672 7,666 330 397
Message 2 of 3
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HP Recommended

Hi@BRONS007, Welcome to the HP Support Community!

 

 

Nearly all HP Pavilion notebooks don't have a docking port therefore you can't get a docking station for your machine or for HP Pavilions. The specs of your machine are

 

    https://support.hp.com/au-en/document/c06474274

 

which shows it has

 

  • 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate);
  • 2 USB 3.1 Gen 1 Type-A (Data Transfer Only);
  • 1 AC smart pin;
  • 1 HDMI 1.4b;
  • 1 headphone/microphone combo;
  • 1 RJ-45

As you can see, its USB-C port does NOT support video out. At this stage, a docking station using USB-A ports still is a good choice. If you wish to have 2 or more external monitors, please enter your requirement on the following link and it will find for you few options on the market today including some HP products:

 

    https://www.displaylink.com/products/universal-docking-stations

 

or try following HP docks

 

   https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358

 

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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praveenbv
HP Support Agent
HP Support Agent
7,672 7,666 330 397
Message 3 of 3
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Greetings! 

  

This message is from the HP Support team, 

  

Just needed to know if all your queries were resolved? 

  

If not, I could help you get there. 

  

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

  

Have a great day ahead! 

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