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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HDMI and USB-C cannot project to external monitors..

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02-07-2021 04:31 PM
HP 15-DY1087 CANNOT CONNECT OR PROJECT TO EXTERNAL MONITORS using HDMI and USB-C ports. i have tried two brand new laptops, three different cables and three different monitors. Does this laptop not have the capability to project to external monitors via cable? it can project to my tv wirelessly, but not with HDMI.
02-10-2021 10:33 AM
Hi@BRONS007, Welcome to the HP Support Community!
Nearly all HP Pavilion notebooks don't have a docking port therefore you can't get a docking station for your machine or for HP Pavilions. The specs of your machine are
https://support.hp.com/au-en/document/c06474274
which shows it has
- 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate);
- 2 USB 3.1 Gen 1 Type-A (Data Transfer Only);
- 1 AC smart pin;
- 1 HDMI 1.4b;
- 1 headphone/microphone combo;
- 1 RJ-45
As you can see, its USB-C port does NOT support video out. At this stage, a docking station using USB-A ports still is a good choice. If you wish to have 2 or more external monitors, please enter your requirement on the following link and it will find for you few options on the market today including some HP products:
https://www.displaylink.com/products/universal-docking-stations
or try following HP docks
https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358
Keep me posted. Happy to help!
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02-13-2021 12:21 PM
Greetings!
This message is from the HP Support team,
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