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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HDMI and USB-C external monitors simulaneously

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11-04-2023 02:13 PM
Hi, I have a Pavilion 15-eg2373CL (6W540UA) laptop and I want to connect two external monitors simultaneously: one using the HDMI connector and the second via the USB-C connector. I understand that my laptop can deliver video through the USB-C connector but I can't find information about whether it is possible to use two external monitors this way. Does anyone know if this is possible?
thanks.
11-04-2023 05:01 PM
I can't find official specs of the HP-15eg2373CL BUT it should have same PORTS as the following machine
It ONLY has 1 hopeless USB 3.1 Type-C™ Gen 1 (Data Transfer Only, 5 Gb/s signaling rate) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine,
- Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)
If you wish to connect 2 external monitors (only-total 3), you can use
- Monitor 1: HDMI direct cable,
- Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as
Regards
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11-04-2023 09:35 PM
Thanks for your answer! but that laptop is a much older model than mine (my laptop includes a 12th generation intel microprocessor).
According to the manual, it does deliver video via USB-C (screenshot of the user manual downloaded from the HP website):
However, it does not specify anything about whether it can be used simultaneously with another screen that connects with HDMI.