HDMI port not working after Windows10 update

[ElenaM1]

Hi there,

My HDMI port stopped working suddenly after an Windows update. the laptop wont recognize the monitor or the TV.

I went to display adapters, update it, uninstall it, installed it again and nothing. I don't have the roll back  driver option and I don't know what to do only that I need my monitor back.

Appreciate any help !

Thanks a mil

[praveen196]

@ElenaM1 Welcome to HP Community!

I understand that the HDMI port not working after the Windows10 update.

Do not worry. I will try to fix the issue.

Have you tried with a different HDMI cable?

Please uninstall the graphics driver and reinstall and update the BIOS.

If the issue still persists, you have to roll back to the previous windows version.

https://support.hp.com/in-en/document/c04755993

Keep us posted,

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