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HP 15-r014tx Notebook PC
Microsoft Windows 8.1 (64-bit)

I am trying to connect my laptop to projector by using HDMI cable but no change on projector screen. I also tried to install drivers suggested by HP support assistant. My operating system is windows 8 pro. Can any one help me for this problem?

1 REPLY 1
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Hi! @Vivek222,

 

Have you tried checking with a different HDMI cable?

 

Try connecting the projector to a different HDMI port and check if the issue persists.

 

Also, connect the projector to a different PC and check if you are able to see the display.

 

Try restoring the BIOS to default and check if it helps.

 

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.

 

Please uninstall the graphics driver from device manager and update the graphics driver and BIOS from the link below.

 

Go to windows desktop

Hold Windows key + Letter R key.

Run dialog box would open type devmgmt.msc

Device manager window will open.

Expand display adapter.

Right click and click uninstall.

Restart your PC and install the graphics driver.

 

Update the graphics driver using this link. Click Here

 

Update the BIOS using this link. Click Here

 

Follow the steps to run the troubleshooter:

 

a)      Press Windows key + C on your keyboard to show the Charms bar.

b)      Click on Search, type Troubleshooting and click Troubleshooting under Settings.

c)      Click on View All.

d)      Select Hardware and Devices Troubleshooter.

e)      Click next to Run the Troubleshooter.

 

Method 2: Update the Universal Serial Bus controller drivers in Device manager and check.

 

a) Press Windows Key + R, type devmgmt.msc.

b) Expand the USB controllers, click on the drivers.

c) Click on properties, click on uninstall tab.

d) Click OK.

 

Lastly, try running a system diagnostics test on your PC and check if the hardware components on your PC are functioning correctly.

 

Refer this article to know more information about running system diagnostics on your PC. Click Here

 

Refer this article to know more information about HDMI issues with the PC. Click Here

 

I'll keep an eye out for your response!

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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A4Apollo
I am an HP Employee

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