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‎12-03-2025 10:28 PM

HP Recommended
Operating System: Microsoft Windows 11

This is a new system i purchased .  It is 17t-CN300.  It has ghosted the HIS-compliant touch screen option in the device manager.  How do I either download the driver or enable it from the laptop?  Appreciate you help with this.

 

 

 

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1 REPLY 1

‎12-06-2025 10:40 AM

HP Recommended

Hi @BPopeIII,

Welcome to the HP support community.


Could you elaborate on the issue for better understanding?

Please help us with the Printer serial number or the product number in a private message for further assistance.


Here is the link to find the product serial number: - Click here

Find product and serial numbers for HP PCs, printers, and accessories | HP® Support


To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.



Jerry_57

HP Support

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