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‎11-24-2017 10:51 AM

HP Recommended

@JuliaKawanova

 

Excellent.  Have to love on-site IT service.  Smiling.

 

 

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

 

 

 

 

Dragon-Fur

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‎02-07-2018 01:53 PM

HP Recommended

Hello. I am still wondering if I can delete the Cyberlink YouCam, without breaking my computer?

 

The problem is, I'm too scared to uninstall it again from the location previously mentioned, as it broke my laptop the previous time.

 

Does someone have a clue why it did that? Is it really impossible to remove it? It came with the computer, so is it possible that it is one of the "key softwares" someone in HP or Microsoft brilliantly decided to include in the laptop that cannot be removed without causing damage to my laptop?

 

I repeat, it does not work. I have tried to fix it, but it is unfixable. I cannot use my webcamera at all because of it. 

 

Someone please just help me out here.

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‎02-07-2018 03:59 PM

HP Recommended

@JuliaKawanova

 

Have you tried uninstalling the YouCam software from Programs and Freatures?

 

Control Panel > icon view > Programs and Features

Scroll down, Left-Click on the software to be removed > Uninstall

 

OR

Windows 10 allows you to uninstall software from "Apps"

 

Settings > Apps > Apps & features

Scroll down, Left-Click on the software to be removed > Uninstall

 

 

Regardless of which method you use:

Restart the computer after the software is removed.

 

 

Thank you for participating in the HP Community Forum.

 

Dragon-Fur

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