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HP Recommended
HP 14 inch Laptop PC 14-d4000 (4G1P2AV)
Microsoft Windows 11

New laptop doesn't detect external monitors.  I've tried three different docking stations.  Please help.

3 REPLIES 3
HP Recommended

@Cindyross34 

 

Your machine may NOT support Alt Mode. What is your HP 14 inch Laptop PC 14-d4000 (4G1P2AV)  ? Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Regards.

BH
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HP Recommended

Cindyross34_1-1677892623807.png

 

 

If it doesnt support via USB-C, will it via the USB port?  I also have a pluggable 3.0 docking station, but it's 4 years old and not working.  I wanted to make sure my laptop will support the three externals monitors before I buy a new one.  

HP Recommended

Yes thats the model #.  How cna I tell what USB dockign station will work with my laptop via the USB instead??  

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