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‎01-22-2021 05:24 AM

HP Recommended
Product: HP 15-AW054SA
Operating System: Microsoft Windows 10 (64-bit)

Hi there, I have an issue with my laptop. Everytime I turn my laptop on, my screen turn pink/purple. After a while it’s fine but If I leave it off for more than an hour then boot back up .. it happens again. Any suggestions? Thanks in advance

 

B9E3CE12-C868-4007-808C-2D1BFE55D06D.jpeg

 

1 REPLY 1

‎01-26-2021 12:31 PM

HP Recommended

@Gaz84

 

I reviewed your post and I understand that you are facing issues with the display on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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