HP 15-dy2152wm Laptop Webcam not working. Says can't find camera. Not listed on device manager.

[anygivenmemory]

Have never used the webcam on this computer. Went to use it for a video call and discovered that it's not working. Tried Chome and Edge for the call, neither worked. Afterwards I tried just opening the camera on the computer and it says can't find camera. Camera is not listed under device manager. Tried scanning for hardware changes and that didn't do anything. Tried looking for updates and it said everything is up to date. Finally went to HP and looked up driver software and can't even find software for a webcam on this laptop. What is going on???? There's the little circle on my computer with a spot for a light. There isn't any buttons or switches to turn camera on or off on my actual laptop. I've tried everything I can think of.

[Nirvana_95]

Hi @anygivenmemory 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing webcam-related issues on your system. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

I would suggest you please follow the steps shared in the link below and let me know the outcome of it: CLICK HERE

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

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