-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP 15s-fq 2037na - Dual Monitors not recognised

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
07-02-2023 01:12 PM
Product: HP Laptop PC 15s-fq2000
Hi -i'm a complete novice to this so looking for some help please. I've recently bought HP 15s-fq2037na laptop and tried to connect my two external monitors using a Dell hub/docking station. I was advised that the Dell docking station would be compatible, however, the laptop doesn't seem to recognise it(no lights on docking stations) - yet when I plug the same cable into my dell laptop - there is no issue and it works fine. Should I have bought a HP Laptop thunderbolt. is my new laptop not able to accommodate external monitors? Any ideas please?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.