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‎09-19-2022 10:45 PM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d5000 (4V9Y1AV)

I bough HP 15s-fr5007TU Laptop 3 days ago. I realized that my laptop screen is Yellowish when compared to other Laptop screen. I tried various solutions listed on the Community/YouTube. But nothing worked. How to resolve this ?WhatsApp Image 2022-09-19 at 13.16.53.jpeg

Category:
1 REPLY 1

‎09-20-2022 05:16 PM

HP Recommended

Hello @SampathKolluru 

Sorry to hear that you are having problems ... I would like to help you.

It could be a quality defect or the color temperature is different.

The problem could possibly be solved by a Bios update. Otherwise, please contact HP Support.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Please report your results

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