HP 17-an120nr low fps on battery mode

[A420QT]

Hi there,

What do I have to do to make my Notebook hold the same fps on battery mode as on AC power?

As this is a gaming computer you need to get the most fps on the games so I have to use it hooked up to AC power. This lead my battery to die on my almost one year after the purchase. I could not make the fps stay the same on battery power as on AC power. 

Any ideas?

Best.

Marcelo

[TEJ1602]

@A420QT, Welcome to HP Support Community!

Here's a video on how to disable the "turbo mode" that causes this issue: Click here

If you aren't able to disable it permanently, use the below steps:

If you are running windows 8 it could be an admin rights problem.

Navigate to this folder:

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static

Find CCC.exe, right click>properties>compatibility tab

Tick the 'run this program as an administrator' option and hit ok.

Do the same thing for MOM.exe

You may have to restart the PC for the changes to take effect, then try disabling overdrive, restart the game to see if it fixes it.

For more assistance, please check a similar HP Forums post (Resolved): Click here
 

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[A420QT]

Hi there

Thanks for the reply. The settings according to the video did not work as I do not have AMD. I am running an Intel Core 7 8th generation 8750H with NVidia GeForce GTX 1060.

Regarding my system is a Windows 10, not 8.

When I say the FPS drop on battery mode I mean from 180 fps to 30 fps. It is impossible to play without the AC power on.

As I said I have to be able to get the most FPS on battery mode as the battery can not be taken out on the Omen notebook.

Any ideas?

Best.

Marcelo

[TEJ1602]

@A420QT

Plug notebook PCs into an AC adapter to give the graphics card more power.

Refer to the document HP PCs - Improving Video Game Performance or FPS for help.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[A420QT]

Hi, Thanks for the reply.

You are providing information as to how to obtain the max FPS with AC adapter.

However, what I need is just the opposite, this is to say how to get the max FPS on battery mode.

Please let me know.

Best.

Marcelo

[TEJ1602]

@A420QT

Compared to working on an adapter, there would be loss of FPS on the battery as the performance switches to power saving the moment the adapter is disconnected.

That said, follow the steps below-

Adjust Power Options

The power options in Windows let you change settings related to energy consumption with your machine. On the default plan, Windows tries to balance power consumption with performance. Sometimes, especially on laptops, this can lead to decreased performance in games

It’s a good idea to switch to the High performance plan. To do this, visit Settings > System > Power and click Additional power settings on the right side. This will lead you to the Power Options section of the Control Panel. Choose Show additional plans if necessary, then select the High performance option.

Note that this will increase the power consumption of your computer. On a desktop, this isn’t really a problem besides perhaps a slightly higher energy bill. But laptops will see worse battery life.

Turn Off Windows’ Visual Effects

By default, Windows uses a lot of fancy visual effects around the OS. These make menus and other common elements look smother but use up a small bit of the resources.

Since every little bit of performance helps, you can disable these effects. You likely won’t see much benefit from this unless you’re on a low-end PC, but it’s still worth a try.

To disable visual effects in Windows, type performance into the Start menu and select Adjust the appearance and performance of Windows. On the resulting menu’s Visual Effects tab, you’ll see a list of graphical features you can enable or disable.

Click the Adjust for best performance button to disable all these effects, followed by OK. It will take a moment as Windows disables them. When it’s done, the interface won’t look as slick, but you won’t notice that when you’re playing a game anyway.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[A420QT]

Hi there,

Nothing works. The FPS keep decreasing in battery mode.

This is quite unintelligible, and let me explain why. It is well known that when Notebooks/Laptops are used in AC power mode the battery has to be disconected because otherwise it will practically destroy it in a short period of time.

Well, here is the tricky part. The Omen HP Notebooks are sold as GAMING LAPTOPS, BUT the battery cannot be removed. Hence, to get the most FPS when playing games you have to be hooked up to the AC adapter with the battery on, having it  subjected to being constantly charging.

The result, the battery does not last more than 12/14 months. In my case it died on me after 14 months, right after the warranty was over. 

Now, is it fair to spend USD 150.- every year to replace the battery on a USD 1,500.- laptop (in my case I paid USD 1.249.-)? The answer is so obvious.

In any event, even if it were possible to keep the same FPS on battery as on Adapter mode ON A GAMING COMPUTER, there should be a simple 'button' that states 'keep best FPS on battery' and let the computer make the necessary adjustments. 

You have been very kind to try to figure this out. But your trying only tells me that you do not have a HP known setting that works to follow.

Your comments will be highly appreciated.

Best.

Marcelo 

[TEJ1602]

@A420QT

We shall escalate this issue to the concerned team.

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!