HP 24mh FHD Monitor Display a dotted grey vertical line in the middle of the screen

[Haitham_Kanakri]

Purchased a brand new HP 24mh FHD Monitor - Computer Monitor with 23.8-Inch IPS Display (1080p) - Built-In Speakers and VESA Mounting. It displays a grey dotted vertical line in the middle of the screen. I am using HDMI - HDMI cable from my laptop  (HP Envy x360 - 15m-bp111dx) to the monitor. 

The graphics and the BIOS drivers are up to date and tried different HDMI cables. What would be the problem? 

Thanks, 

[KrazyToad]

@Haitham_Kanakri

Welcome to HP Support Community

I would like to help

Please enter the BIOS of your computer and let me know if you see the dotted grey line

Thank you

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[Haitham_Kanakri]

Hello KrazyToad, 

Can you provide a method of how to enter the BIOS? 

Thanks,

[KrazyToad]

Are you using this monitor with an HP computer? Since the computer BIOS configuration is different for each manufacturer